Refund policy

Return window: Return requests can be made within 7 days of delivery.
Item condition: Items must be unused and in their original packaging, with all tags and accessories included.
How to request a return: Contact us by email, phone, or WhatsApp with your order number and the reason for the return.
Non-returnable items:
- Used or damaged items
- Sale or clearance items (if applicable)
- Hygiene-related products (underwear, cosmetics, etc.)
Damaged, defective, or incorrect items: If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery. In this case, we will cover the return shipping cost.
Return shipping: If you are returning an item because you changed your mind or no longer want it, the return shipping cost is the customer's responsibility.

Refund timeframe: Once we receive and inspect the returned item, your refund will be processed within 14 days.
Refund method: Refunds are issued to the original payment method (bank transfer, card, JazzCash/Easypaisa, etc.). For Cash on Delivery orders, refunds are made to your bank account or mobile wallet.
Refund amount: The product price will be refunded in full. Original delivery charges are refunded only if the error was on our part.
Refund rejection: If the returned item does not meet the return conditions upon inspection, the refund may be declined, and we will inform you of the reason.

For any questions or return requests, please contact us:
Email: [mystore098511@gmail.com] | Phone/WhatsApp: [03289603236]